Amazon Shopper Loyalty Holds Strong Amidst Inflation Concerns, While Kenvue Faces Retail Headwinds
- Warren H. Lau

- 4 hours ago
- 2 min read
A recent Jefferies survey highlights the enduring loyalty of U.S. Amazon shoppers, who continue to spend despite rising prices. Concurrently, consumer health company Kenvue is navigating slowing retail trends, leading to a revised stock price target.
Amazon Shopper Behavior
A survey of approximately 700 U.S. Amazon shoppers by Jefferies indicates that consumer spending on the e-commerce giant remains robust. Despite 80% of respondents expressing concern over higher prices due to tariffs, 62% reported spending the same or more in the past three months. Only a small fraction, 3%, indicated they have stopped shopping on Amazon altogether.
However, signs of caution are present, with 31% spending less and 34% shopping less frequently. In a scenario of worsening inflation, 45% of consumers stated they would reduce their Amazon spending rather than switch to alternative retailers.
Key Takeaways:
Amazon Prime membership is a significant loyalty driver, with 73% of participants being members, far exceeding competitors like Walmart+ (26%) and Target Circle (22%).
A majority (57%) intend to maintain their Prime memberships, though 19% are considering cancellation.
The upcoming four-day Prime Day event (July 8-11) is anticipated to boost sign-ups, especially among younger shoppers, due to its extended format and focus on deals.
Amazon continues to lead in online retail metrics, ranking first in shipping (72% vs. Walmart's 13%) and selection (74% vs. Walmart's 13%), and is a close second in low prices (37% vs. Walmart's 46%).
Jefferies maintains a "Buy" rating on Amazon, noting the stock's attractive valuation.
Kenvue Navigates Retail Slowdown
Jefferies has lowered its price target for Kenvue Inc. to $23.00 from $25.00, while reiterating a "Buy" rating. This adjustment comes as retail trends show a noticeable slowdown, with a 1.5% decline reported, representing a 100 basis point quarter-over-quarter deterioration.
Litigation concerns have also become a central issue for Kenvue. Despite these challenges, the stock has seen a significant decline of over 32% in the past six months. Nevertheless, Kenvue maintains strong gross profit margins of 58.15% and offers a substantial dividend yield of 5.43%.
Jefferies anticipates Kenvue's 2025 guidance to remain on track, with projected low-single-digit percentage declines in revenue and earnings per share. Positive factors include expected foreign exchange tailwinds and the lapping of headwinds in China.
Investors are keenly awaiting updates on a permanent CEO appointment and the company's strategic review process, which are expected soon. The reduced price target reflects a lower multiple due to "lower visibility into turnaround timing, given legal liability risk."
Kenvue is also facing a UK class action lawsuit related to Johnson & Johnson's talcum products. Separately, President Trump issued a warning regarding Tylenol use during pregnancy and childhood, though the European Medicines Agency has stated there is no evidence linking paracetamol use during pregnancy to autism.
Sources
Jefferies survey of U.S. Amazon shoppers reveals key behavioral trends By Investing.com, Investing.com.
Jefferies lowers Kenvue stock price target to $23 on slowing retail trends By Investing.com, Investing.com.
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